A portion of EVERY purchase goes DIRECTLY to the 'Climate Emergency Fund' to help stop climate change!

FAQs

HOW TO PLACE AN ORDER?

Once you have finished adding items to your Cart, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the check out process.

WHICH METHODS OF PAYMENT DO YOU ACCEPT?

We accept credit cards, debit cards, Paypal, and Apple Pay. 

HOW SAFE IS MY PERSONAL INFORMATION?

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the check out process. For more information on how we secure and use your information, please consult our Privacy Policy.

HOW DOES SHIPPING WORK?

All of our orders are packaged and shipped as soon as possible after you order. Orders are processed on weekdays, and will be processed and shipped out to you within 3-5 days of you ordering it. Due to high demand, shipping times after processing can get up to 20-45 days, but we pride ourselves in getting our products to you as fast as possible. 

We offer tracking numbers for every order. You can use the link on our "Shipping and Delivery" page to track your order. Please be patient, as it can sometimes take multiple days for tracking information to update, but rest assured, your package is on the way!

Unfortunately at the moment we only offer shipping from our website to the United States. We plan to add international shipping some time in the near future, but due to our current high demand, we are working through the logistics of maintaining fast, high quality delivery internationally.
 

WHAT IF I NEED SOMETHING?

No worries! Contact us at support@climatecovers.com and we'll guide you through any issues you may have.

CAN I CANCEL AN ORDER?
Yes. Cancellations must be made within 24 hours of order placement. Send us an email within 24 hours and let us know the reason why you wish to cancel your order. All refunds will be process within 24-48 after we have received and acknowledged your request for cancellation. 

Insured Shipping on ALL Orders
Professional Customer Service
Satisfaction Guaranteed